I am due a payment from June-October 2023. When will I receive it?

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• I am due a payment outside of the months mentioned above. What should I do?

  If you are due a payment outside of the specified months, please reach out to our Help Desk through live chat for assistance.

• Will partnership prices go up?

  Yes, there will be adjustments in partnership prices. However, our current partners will receive a discount code of appreciation when they sign up for the upcoming season.

• Will the Help Desk stay active through and after tax season?

  Yes, the Help Desk will remain active permanently to provide limitless assistance to our partners.

• I want to renew for the upcoming season. Will the same options be available?

  Yes, similar options will be available, and we are working to make the renewal process even smoother for you.

• What is the deadline for submitting compliance documents, and what happens if I miss it?

  Compliance documents must be submitted within 15 days after the return has been acknowledged in the accepted status by the IRS. If you fail compliance, you will receive an email with instructions to correct and receive approval.