How can I reach your support team for assistance?

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• What is the mission of the High Tech Tax Solutions support team?

  The motto of our support team is "Your success is our mission." We are committed to providing the best tax solution products for tax professionals at affordable unbeatable prices to help our partners reach their financial goals.

• Will the Help Desk stay active through and after tax season?

  Yes, the Help Desk will remain active permanently to provide limitless assistance to our partners.

• I am due a payment outside of the months mentioned above. What should I do?

  If you are due a payment outside of the specified months, please reach out to our Help Desk through live chat for assistance.

• When are live training sessions held, and how can I access them?

  Live training sessions are held on Tuesdays, with replay sessions available on Fridays, starting in November 2023. These sessions are designed to help you maximize your use of our software and stay updated on the latest features.

• Do you provide assistance with acquiring clients?

  While we don't provide clients directly, we offer training on how to market your services and provide marketing templates to help you attract clients.